This policy explains how Bender Web Co. handles information submitted through this website and its client workspace.
Information we collect
When you contact us, we collect the details you choose to provide, such as your name, email address, company, website, project needs, timing, and budget range. Client workspace users also provide account, website, service-request, and billing-related information.
Our hosting and security systems may process basic technical information such as IP address, browser type, request time, and pages requested. We do not use this website to sell personal information.
How we use information
We use information to respond to inquiries, evaluate and deliver services, administer client accounts, process requests, maintain security, improve the website, meet contractual obligations, and comply with law.
Service providers
We use service providers to operate this website and client workspace. These may include Render for hosting, Supabase for authentication and database services, Resend for email delivery, and Stripe for billing and ACH payment processing. Those providers process information under their own terms and privacy notices.
Bank account and payment credentials are collected and handled by Stripe. Bender Web Co. does not store complete bank account numbers on its systems.
Retention and security
We retain information only as long as reasonably needed for the purposes described here, our business records, contractual obligations, security, and legal requirements. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.
Your choices
You may ask to access, correct, or delete personal information we hold, subject to contractual and legal retention requirements. You can also decline to provide optional information, though that may limit our ability to respond or provide a service.
Contact
For privacy questions or requests, use our contact page and identify the message as a privacy request.